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Home » Warranty

Warranty

WARRANTY
Marmon Water Foodservice warrants this product against defects in material and workmanship to the original end-user when installed in accordance with Marmon Water Foodservice specifications. The warranty period commences from the date of purchase** and is administered as follows:
ItemWarranty
Replaceable elements (i.e. filter and water treatment cartridges)*For a period of ONE YEAR
The entire system (excluding replaceable elements)For a period of FIVE YEARS
Sensor MonitorFor a period of FIVE YEARS

*This is for material & workmanship, not filter or water treatment cartridge service life. Plugging or loss of flow due to sediment loading or other contaminants in the source water is not covered by this warranty.

**PROOF OF PURCHASE REQUIRED.

The unit must be used in an operating environment that conforms to Marmon Water Foodservice recommended design guidelines. This warranty will not be applicable if the unit has been modified, repaired or altered by someone not authorized by Marmon Water Foodservice.

If a part described above is found defective within the specific period, you should notify Marmon Water Foodservice technical service at the phone number listed below. Any part found defective within the terms of this warranty will be repaired or replaced (at Marmon Water Foodservice’s discretion) by your local distributor/dealer/technician (labor associated with this repair or replacement is not covered). Any repaired or replaced warranty item will be incorporated under the original warranty terms of the existing system.

We are not responsible for damage caused by misuse, misapplication, neglect, accident, fire, flood, freezing, Acts of God, oxidizing agents (such as chlorine, ozone, chloramines and other related components), hazardous or banned materials, alteration, installation or operation contrary to our printed instructions, or by the use of accessories, adaptors, non OEM designs, equivalent cartridges or components that do not meet Marmon Water Foodservice specifications. Please see the specifications section in the Installation and Operating manual for approved application parameters.

Our product performance specifications are furnished with each unit or are available on our website www.finitywater.com. TO THE EXTENT PERMITTED BY LAW, MARMON WATER FOODSERVICE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE; TO THE EXTENT REQUIRED BY LAW, ANY SUCH IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE PERIOD SPECIFIED ABOVE FOR THE ENTIRE WATER TREATMENT UNIT. As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing this product. The quality of water supplies may vary seasonally or over a period of time, and your water usage rate may vary as well. Water characteristics can differ if this product is moved to a new location. For these reasons, we assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligations for us. Further, we assume no liability and extend no warranties for the use of this owner’s guide or performance data sheet for this product. OUR OBLIGATIONS UNDER THIS WARRANTY ARE LIMITED TO THE REPAIR OR REPLACEMENT (AT MARMON WATER FOODSERVICE’S DISCRETION) OF THE FAILED PARTS OF THE WATER TREATMENT UNIT, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL OR OTHER DAMAGES.

Marmon Water Foodservice Technical Support: 1-888-629-7839 or 1-203-343-0361

NOTE: For Warranty information on Finity® UV products, please refer to the Finity® UV Owner’s Manual.

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